Privacy Policy

1. What information we collect

The types of personal information we collect depend on the product or service you have with us. This can include:

• Identity: name, date of birth, address, Social Security number or ITIN, and the government-issued ID you present
• Contact details: telephone number and email address
• Account and transaction records, including balances, payment history, transfer instructions and counterparties
• Financial circumstances where you apply for credit: income, employment, assets, existing debts and credit history
• Technical records of your use of our services, including access logs, IP address and device information

2. How we use your information

All financial companies need to share customers' personal information to run their everyday business. We use your information for the following purposes:

• Opening and administering accounts, and verifying your identity under the USA PATRIOT Act Customer Identification Program
• Executing and settling ACH transfers, wires, deposits, withdrawals and other transactions you instruct
• Evaluating applications for loans, cards and other credit, including obtaining consumer reports
• Meeting our obligations under the Bank Secrecy Act, tax law and other applicable regulations
• Detecting and preventing fraud, money laundering and the financing of terrorism
• Responding to inquiries and providing customer support
• Telling you about our products and services, unless you ask us not to

3. How we share your information

We share information for our everyday business purposes — such as processing your transactions, maintaining your account, responding to court orders and legal investigations, and reporting to credit bureaus. You cannot limit this sharing.

We do not share your personal information with nonaffiliated third parties so they can market to you, and we do not sell your personal information.

We use service providers (for example, payment processors and cloud hosting) to help deliver our services. They may use your information only to perform services for us and are bound by contract to protect it.

4. Your choices

You may ask us not to send you marketing communications at any time, using the unsubscribe link in any email or by contacting us at compliance@sovereigntrust.pro. Where we share information with affiliates for their marketing, you may opt out of that sharing as permitted by the Fair Credit Reporting Act.

5. Information about children

Our services are not directed to children under 13, and we do not knowingly collect personal information from them online, consistent with the Children's Online Privacy Protection Act.

6. How we protect your information

To protect your personal information from unauthorized access and use, we maintain an information security program under the GLBA Safeguards Rule. It includes administrative, technical and physical safeguards: role-based access controls with logging, encryption of data in transit and at rest, multi-factor authentication, staff training, vendor oversight and regular testing.

7. Retention

We keep personal information for as long as your relationship with us continues, and afterwards for as long as the law requires — including the record-keeping periods of the Bank Secrecy Act (generally five years) and applicable tax rules. We securely dispose of information once no business purpose and no legal obligation requires it.

8. California residents

Information we collect to provide financial products and services is governed by the GLBA and is exempt from the California Consumer Privacy Act. For other personal information — for example, information collected through our website from people who are not customers — California residents may request to know, correct or delete it, and to limit the use of sensitive personal information. We will not discriminate against you for exercising these rights. Submit a request to compliance@sovereigntrust.pro; we will verify your identity before responding.

9. Cookies and online tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and protect your account from fraud. We do not use third-party advertising cookies on authenticated pages. Most browsers let you block or delete cookies; doing so may prevent you from signing in.

10. Questions and complaints

For any question about this notice, or to make a request under sections 4 or 8, contact us at compliance@sovereigntrust.pro.

You may also submit a complaint to the Consumer Financial Protection Bureau at consumerfinance.gov or (855) 411-2372.

11. Changes to this notice

We may revise this notice. Where a change is material we will notify you before it takes effect, and we will provide an annual notice where the law requires one. The current version is always published on this page.